System & Behaviour Change Specialists
Our core focus in all the work we do is about improving workplace behaviour and working effectively with management, staff, and stakeholders to achieve this goal.
We are able to do this by staying true to our core capabilities and by adapting our consulting focus at different stages or phases in the strategy design, development and execution cycle. This explains why our contributions span traditional domains of advisory, facilitation, and capability development (refer below) work for it is that combination of support that is typically needed to achieve a sustainable and positive shift in relationships and the bottom line.
Strategic Advice & Evaluation
Employers often need an independent perspective and benchmark when it comes to the performance of their operating model, their workplace culture and/or workforce behaviour.
It is here that we assist by bringing both feedback and often a fresh perspective on the practicalities of becoming a high performer, noting that it is people and their meaningful engagement (not the structures & systems themselves) that is the key differentiator for becoming a high performer; connectivity is more important than the specific design elements or pursuit of a "best practice" model
It is also here that our evaluation work is beneficial, and can be supported by any number of our proprietary diagnostics - engagement surveys, behavioural dynamics, and organisation maturity - that contribute both as a reality check and as a platform for further development or improvement.
Click through to our Resources for further information on these diagnostics
Facilitated Engagement & Execution
In many cases, the complexity and potential for conflict proves too challenging for our client's prevailing relationships and practices.
It is in these contexts that we step into a hands-on facilitation and coaching role that breaks down traditional barriers in organisation design, capability and execution.
We don't purport to tell clients what they need to know about their industry and/or what strategically might need changing in their business, but we do guide them through the rigours of how to reform their workplaces and ensure they have the engagement levels needed to realise the full set of expected benefits.
It's a role that sees us build the understandings, contributions, and alignment from stakeholders at all levels, and navigate the realities that many may not see the problem, may not see it the same way, but ultimately all will need to "buy in" to the new ways of working.
Individual & System Development
Sustainability remains one of the most challenging aspect for clients and invariably requires an uplift in internal capability. Some aspects of transfer can occur as a result of the consulting approach, but we have opted for more explicit offerings by way of generic best-of-breed governance systems and development programs.
As with our other services, it should come as no surprise that this development comprises a range of packages that target the needs of both line management and corporate advisors, particularly Human Resources and Employee Relations specialists, and are premised on the need to adopt a more robust and transparent management approach based on meaningful collaboration.